Technicien support de proximité H/F
EVERIENCEIle-de-France, France
Posted March 17, 2026
Full Time
About the Company
HELPLINE specializes in user support management and the implementation of an augmented collaborator experience by AI, where human expertise and technology enrich each other.
Job Description
HELPLINE is seeking a TECHNICIEN SUPPORT DE PROXIMITE to provide technical support and maintenance services to clients. The ideal candidate will have a higher education in computer science and at least 2 years of experience in a similar role. The job involves organizing interventions, performing maintenance, and providing customer service.
Requirements
- Higher education in computer science
- At least 2 years of experience as a TECHNICIEN SUPPORT DE PROXIMITE
- Technical versatility
- Understanding of business issues
- Customer service sense
- Listening
- Analysis and synthesis
- Communication sense
- Organizational sense
- Pedagogy
- Autonomy
Benefits
- 50% health mutual
- 50% reimbursement of transportation ticket
- Meal ticket card (9.5€ employer's contribution at 60%)
- Primes of co-optation up to 1000€
- CSE with several cultural benefits
- Training institute for skill development
- Mobility partner