Field Service Engineer - AV, USA
EvertzOklahoma City, Oklahoma, United States
Posted February 23, 2026
Full Time
About the Company
Evertz, a growing high-technology company, is a worldwide leader in the design and manufacture of broadcast, film production and post production equipment for the film, television broadcast and Professional Audio & Video industry.
Job Description
Evertz, a growing high-technology company, is looking for a Field Service Engineer - AV to join their AV Service team. The role combines technical know-how and customer service skills, requiring travel within the US and dealing with cutting-edge products and customers. As the first point of contact for clients, the position offers a challenging yet rewarding mix of technical and customer service skills.
Requirements
- Travel within the US for customer deployments and general service
- Install product(s) or systems at customer sites and deliver product training to customers
- Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
- Assess customer's product application, troubleshoot and diagnose issues through research and/or re-creation to determine a root cause
- Systematic & detail-oriented troubleshooting, data collection and reporting of issues
- Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback
Benefits
- Employer funded benefits program
- Competitive total compensation package
- Work-Life Balance
- Career Progression
- Casual Work Environment