Customer Support Specialist III, Screening Japan

At Exact Sciences, we help change lives by providing cancer prevention, detection, and treatment. As a Customer Support Specialist III, you will be responsible for various operations related to screening portfolio in Japan, including account setup, technical issue support, and order lifecycle management.

Requirements

• Bachelor's degree or higher from a recognized university
• 3 years of experience in Customer Service
• Fluency in Japanese (native or equal to N1 level) and sufficient English capability
• Computer skills consistent with performing the duties described
• Ability to perform the Essential Duties of the position with or without accommodation

Benefits

• Comprehensive employee experience that supports well-being and professional growth
• Relocation support may be available in accordance with company policy