Assistant Manager

Assistant Manager role involves monitoring transactions, providing coaching and feedback, and handling escalations, with a focus on process improvement and customer satisfaction.

Requirements

• Knowledge of the function, process, and systems
• Ability to use desktop computer systems
• Coaching and Feedback ability
• Clear written and verbal communication
• Customer Service Orientation
• Quality Orientation
• Empathy for effective on the job coaching and feedback

Benefits

• Competitive salary
• Opportunities for career growth
• Collaborative work environment