Logistics Customer Service Agent

We're a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Requirements

• Prepare, handle, and process documentation
• Update shipment information in a timely and accurate manner
• Timely freight dispatch to avoid disruptions in customer's supply chain
• Communicate effectively with customers, vendors, and internal network
• Review and monitor reports to understand individual performance
• Accurately execute invoicing based on established customer SOP's
• Maintain compliance standards at all times
• Meet key performance indicators in support of department, branch, product and company goals
• Escalate problems or decisions to Management when necessary

Benefits

• Paid Vacation
• Holiday
• Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Purchase Plan
• Training and Education Program