Operations Executive – US Ocean Import (FCL & LCL)

Expedock is hiring an Operations Executive – US Ocean Import (FCL & LCL) to join their Service Delivery Team. The successful candidate will have 2-4 years of experience in Ocean Import Operations and a strong understanding of US import procedures.

Requirements

• 2-4 years experience in Ocean Import Operations (FCL & LCL required)
• Strong understanding of US import procedures including ISF, AMS, PGA holds, customs clearance, demurrage, and detention
• Hands-on coordination experience with steamship lines, customs brokers, truckers, and overseas agents
• Ability to track and manage Last Free Day (LFD) for both demurrage and detention
• Experience handling delivery appointments, trucking arrangements, delivery exceptions, and cost approvals
• Proficiency in freight forwarding systems/TMS
• Amenable to working the night shift (US - EST time zone)
• Comfortable with having their productivity monitored through tools like Insightful
• Excellent communication skills and a strong customer service mindset
• High attention to detail and ability to handle multiple files in a fast-paced environment