Bilingual Client Services Administrator (English/ Spanish)

Bilingual Client Services Administrator (English/ Spanish) responsible for managing multiple tasks, communicating with clients and agents, and maintaining department process manual.

Requirements

• Prior experience in office administration
• Professional proficiency in Spanish and English
• Background in an IMO or insurance sector
• Exceptional written and verbal communication skills
• Friendly and approachable demeanor
• Highly organized with excellent time management skills
• Technically proficient
• Calm and solution-oriented under pressure
• Strong critical thinking and problem-solving abilities
• Reliable, trustworthy, and committed to accuracy and attention to detail
• Demonstrates accountability, ownership of responsibilities, and openness to feedback

Benefits

• Work-life balance with paid vacation and sick days
• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• Flexible work options: on-site remote, and hybrid
• Career growth and development opportunities
• Diverse team environment
• Straight day shifts with no weekends
• Company events and celebrations
• Tuition reimbursement
• Company-provided equipment