Senior Director, Lifecycle & Retention Marketing
ExpressVPNSingapore, Singapore
Posted March 26, 2026
Full Time
About the Company
Kape Technologies is building the future of cybersecurity and consumer privacy through a diverse portfolio of privacy and security brands, including ExpressVPN, ExpressKeys, ExpressMailGuard, ExpressAI, Identity Defender, CyberGhost, Private Internet Access, EventVPN and Holiday.com.
Job Description
We are looking for a Senior Director, Lifecycle & Retention Marketing to lead our global lifecycle and retention engine across a diverse portfolio of privacy and security brands. The role requires a world-class growth leader with a proven track record of scaling customer lifetime value across global digital products.
Requirements
- 8-10+ years of experience in lifecycle, retention, or growth marketing within high-scale digital, SaaS, or cybersecurity businesses
- Proven track record of driving LTV growth, reducing churn, and scaling monetization
- Leadership experience managing teams of 10+, with the ability to build and scale organizations
- Deep expertise in CRM, lifecycle marketing, experimentation (CRO), and retention strategy
- Strong experience with pricing and subscription monetization models
- Familiarity with AI-driven marketing tools, automation, and advanced segmentation
- Highly data-driven, with strong analytical and experimentation capabilities
- Hands-on operator who can execute as well as lead
- Exceptional cross-functional collaborator across Product, Sales, Data, and Customer teams
- Clear, compelling communicator who can align and inspire at all levels