Valet Team Leader

Role Overview

The Team Leader is responsible for the general operations of a property with 9 or fewer GSAs. They work alongside coworkers to ensure service standards are met or exceeded. The Team Leader has additional duties involving coordination and administration, troubleshooting, and providing guidance to the team.

What You Will Do

The Team Leader ensures guest/patient service experience is delivered consistently, allocates labor resources, and maintains accuracy and composure while handling guest/patient complaints. They also participate in 'The Show' and deliver 'Aggressive Hospitality' to guests/patients.

Why It Might Be a Fit

The Team Leader must be able to drive manual transmission, plan, set priorities, and manage several projects simultaneously. They must also maintain stability, dependability, and professionalism in changing and difficult situations.

Requirements

• Bachelor's degree from a four-year college or university
• Valid driver's license and clean driving record
• At least 18 years of age and able to pass a criminal background, MVR, and drug screen
• One to two years of related experience and/or training
• Knowledge of GSA procedures
• Ability to drive manual transmission
• Computer proficiency and technical aptitude with MS Office and various technology and point-of-sale applications
• Written and verbal communication skills
• Ability to represent the company effectively in a variety of settings

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401k retirement savings plan