Fraud Operations Specialist (Evenings)
ExtendSan Francisco, California, United States • United States
Posted September 11, 2025
50000 - 63000 USD year
Full Time
About the Company
Extend offers easy-to-integrate APIs and pre-built eCommerce applications to help merchants provide extend warranties both online and offline. Our intelligent decision engine uses machine learning to optimize warranty offers in real-time, improving conversions and revenue. For customers, Extend stores purchase details and warranty plans digitally, streamlining the claim process with a seamless experience.
Job Description
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions for customer service, returns, and fraud detection. This Full-Time Evening Fraud Operations Specialist role will review claims, judge risk, conduct fraud investigations, and contribute to internal fraud prevention processes. The role requires a background in fraud operations and strong analytical skills.
Requirements
- Regularly review claims in real time for fraudulent activity.
- Assess customer behavior and incidents using data.
- Make independent decisions based on facts and evidence.
- Attend regular training and contribute to fraud best practices.
- Collaborate with claims, product, and engineering teams.
- Drive team success and achieve both independent and collaborative goals.
Benefits
- Competitive salary
- Full medical and dental and vision benefits
- Stock in a startup
- Generous paid time off
- 401(k) with Financial Guidance
