Front Desk Agent
Extended Stay America -Esp Holdings Ii LlcAnaheim, California, United States
Posted July 29, 2024
Part Time
About the Company
Extended Stay America operates over 700 mid‑priced hotels across the United States, specializing in extended‑stay accommodations that cater to short‑term, business, and family travelers. The brand offers a consistent guest experience with fully equipped kitchens, complimentary Wi‑Fi, and a range of suite options, including Premier, Suites, and Select Suites. Its commitment to genuine care is underscored by its partnership with the American Cancer Society, reflecting a focus on community support and wellness. This combination of affordability, convenience, and social responsibility distinguishes Extended Stay America as a leader in the extended‑stay hospitality market.
Job Description
This front desk agent position at a hotel seeks a friendly and positive individual to provide excellent customer service to guests. Responsibilities include check-in/check-out, room key distribution, payment processing, and communication with housekeeping. The role requires strong communication and problem-solving skills.
Requirements
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to lift 30 pounds
Benefits
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
