We are seeking a seasoned Programme Delivery Lead with a proven track record in delivering multi-channel solutions across customer and mobile systems in a financial services context. The ideal candidate will be at a Director level, responsible for the delivery of technology solutions that enhance customer engagement through multiple channels.
Requirements
- Bachelor's or master's degree in computer science, Information Technology, Business Administration, or a related field.
- Minimum of 12 years of experience in technology delivery, with at least 5 years in a leadership role managing multi-channel solution projects with a blue-chip consulting firm.
- Extensive experience with Salesforce, Microsoft platforms (such as Dynamics 365 and Azure), EIS, and CRM systems.
- Strong project management skills, with certifications such as PMP, PRINCE2, or Agile methodologies (e.g., Scrum Master, SAFe) being highly desirable.
- Experience operating in a fast paced, multi-vendor environment.
- Experience in delivering business value from technology as well as communicating the value to senior business stakeholders.
- Excellent problem-solving, analytical, and decision-making abilities.
- Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Stakeholder Management and working collaboratively with Development and Testing teams to deliver high quality solutions that meet client and user business needs.
- Proven ability to manage multiple projects simultaneously while maintaining attention to detail and meeting tight deadlines.
- Experience with budget management and resource allocation in a project context.
- Knowledge of data privacy and compliance requirements relevant to multi-channel solutions.
Benefits
- Pension
- Discounted Health Insurance
- Web Doctor – Free unlimited online GP Consultations for you and your family
- The purchase of additional annual leave
- Hybrid Working
- Free Gym Membership
- Travel Pass
- Maternity & Paternity Leave
- Bike to Work Scheme
- Recognition Awards
- Cash incentives for Referrals
- Work Mobile
- Tech MBA paid by EY
- Wellness rooms available in some offices
