Senior Data Engineer
EYWrocław, Lower Silesian Voivodeship, Poland
Posted April 10, 2026
Full Time
About the Company
We are building an innovative team responsible for analyzing ITIL process data and supporting business decision-making across Client Technology and beyond.
Job Description
We are building an innovative team responsible for analyzing ITIL process data and supporting business decision-making across Client Technology and beyond. Our mission is to transform data from ServiceNow and other IT sources into intelligent reports, predictions, and insights.
Requirements
- Integrate and process data from ServiceNow and other IT sources into Azure / MS Fabric environment
- Design and maintain comprehensive dashboards in Power BI for IT and business stakeholders
- Develop predictive models and AI/ML analytics to optimize ITIL processes (e.g., incidents, problems, changes)
- Collaborate with IT and business teams to define reporting requirements and KPIs
- Ensure data quality, documentation, and compliance with data governance policies
- Monitor ETL/ELT processes and automate data pipelines in MS Fabric
- Explore new data sources and analytical technologies supporting IT and business processes
Benefits
- Access to cutting-edge Microsoft Fabric and Power BI tools
- Influence on IT processes and business decision-making at a global level
- Work in Agile/DevOps methodologies with a focus on automation and quality
- The opportunity to build dashboards that get used
- Chance to build advanced predictive and AI/ML models impacting the entire organization