At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem.
Requirements
- Performs Configuration/Customization of the ServiceNow system, including creation workflows
- Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc
- Uses scripting tools and Service Now functionality to automate rote tasks
- Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.
- Gathers specifications from the business departments and delivers a product/release that meets the needs presented.
- Load, manipulate and maintain data between Service-now and other systems as needed
- Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
- Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
- Performs system and integration testing with sample and live data
Benefits
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
