Ensure compliance with the firm's policies and guidance, and adhere to professional standards. Develop and maintain strong working relationships with key business decision-makers. Develop skills and knowledge of the people in team and live the firm's shared culture and values.
Requirements
- Accountable to attain client satisfaction metrics
- Secure and enhance relationships with senior client management
- Mentor staff members in their professional development and career planning
- Provide on-the-job performance feedback and periodic performance reviews
- Identify training needs of staff members
- Live our shared cultures and values at all times and encourage your team members to do the same
- Identify and manage complex issues and maintain active communications with clients on those issues
- Manage risk to the firm by adhering to the risk management policies and procedures and ensuring significant risks are identified
- Review work in accordance with the firm's policies on a timely basis and in a thorough and constructive manner
- Ensure appropriate use of tools and sources of knowledge
- Identify areas for improvement, including client satisfaction, process and technology
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance