UKI Business Consulting -Customer Transformation, Lead UX Strategist & Product Manager, IXD, SM job at EY requires 10+ years of experience in a customer practice, a degree in Business with a qualification in STEM, and proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. The role involves leading and growing a team of UX Strategist & product managers, collaborating with clients to understand market and customer needs, and developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales.
Requirements
- Minimum of 10+ years of experience in a customer practice
- Degree in Business with a qualification in STEM
- Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation
- Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations, and design-led innovation
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
- Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics
Benefits
- Support and coaching from engaging colleagues
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
- Hybrid working
- Pension/Discounted Health Insurance
- Web Doctor
- Purchase of Additional Annual Leave
- Free Gym Membership
- Travel Pass
- Maternity & Paternity Leave
- Bike to Work Scheme
- Referral Bonuses & Recognition Awards
- Tech MBA paid by EY