Patient Communication Manager - Greenwood, Indiana
Eyetastic ServicesGreenwood, Indiana, United States
Posted January 27, 2026
Full Time
About the Company
Eyetastic Services is a specialized recruitment and marketing agency that partners with eye‑care practices to attract, hire, and retain top talent—including optometrists, ophthalmologists, technicians, nurses, and support staff. Leveraging more than four decades of combined industry expertise, the firm delivers personalized staffing solutions, career coaching, and practice‑growth strategies that go beyond simple placement. Its holistic approach blends targeted recruitment, digital branding, and culture‑building initiatives to help practices thrive in a competitive, patient‑centric market. By aligning talent with a practice’s values and vision, Eyetastic Services creates sustainable, high‑performance teams that drive quality care and organizational success.
Job Description
Boutique eyecare practice seeking Patient Communication Manager to lead call center team and ensure excellent patient experience.
Requirements
- 2+ years of experience in healthcare scheduling, patient access, or call center environments (optometry/ophthalmology experience required)
- Demonstrated leadership or supervisory experience
- Exceptional communication skills with a patient-first and professional approach
- Experience coaching, training, and developing others
- Comfortable with scheduling/EHR systems and office software
- Track record of data-driven process improvement
- Ability to thrive in a fast-paced, high-call-volume environment
Benefits
- Comprehensive optometry and customer service training
- Supportive, collaborative team environment
- Growth and advancement opportunities
- Engaging workplace committed to work-life balance