Optometric Communication Manager - Greenwood, IN
Eyetastic ServicesGreenwood, Indiana, United States
Posted February 12, 2026
Full Time
About the Company
Eyetastic Services is a boutique eyecare practice committed to delivering exceptional patient experiences.
Job Description
A boutique eyecare practice is seeking a dedicated Patient Communication Manager to join its dynamic Patient Experience team.
Requirements
- 2+ years of experience in healthcare scheduling, patient access, or call center environments (optometry/ophthalmology experience required)
- Demonstrated leadership or supervisory experience
- Exceptional communication skills with a patient-first and professional approach
- Experience coaching, training, and developing others
- Comfortable with scheduling/EHR systems and office software
- Track record of data-driven process improvement
- Ability to thrive in a fast-paced, high-call-volume environment
Benefits
- Comprehensive optometry and customer service training
- Supportive, collaborative team environment
- Growth and advancement opportunities
- Engaging workplace committed to work-life balance