Customer Success Manager
FactorySan Francisco, California, United States • New York, New York, United States • London, England, United Kingdom
Posted December 18, 2025
Full Time
About the Company
Factory is an AI-driven software engineering company backed by Sequoia Capital. It specializes in autonomizing software development processes to enhance efficiency and productivity. The company's core value proposition lies in leveraging advanced artificial intelligence to streamline complex engineering tasks, making it a distinctive player in the tech industry.
Job Description
We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory.
Requirements
- 2-4+ years of experience in a customer facing role
- Commercial and technical fluency
- Builder Mindset
Benefits
- Paid Time Off
- 401k Matching
