Head of Collections - Strategy, Transformation & Performance

FairMoney is a mobile banking institution seeking a Head of Collections - Strategy, Transformation & Performance. The company operates in emerging markets and offers a range of financial products, including credit, savings accounts, and debit cards. The successful candidate will be responsible for designing and executing a collections strategy, building a high-calibre leadership bench, and improving collections outcomes without damaging long-term customer value.

Requirements

• Minimum of 8 years proven experience in Collections with good leadership experience.
• Senior leadership experience in collections within lending, fintech, or credit-led businesses.
• Proven track record of turning around or materially improving collections performance.

Benefits

• 25 days paid vacation
• Sick & Public Holidays to B2B contractors
• Training & Development budget
• Paid company business trips
• Relocation allowance