Assistant Community Manager

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. We are looking for an Assistant Property Manager to join our team!

Requirements

• Assists Property Manager to ensure compliance in all aspects of the HUD 4350.3 Handbook.
• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
• Documents lease violations and coordinate evictions.
• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly.
• Ensures the property’s maintenance team members respond and complete resident service requests.
• Responsible for regularly tracking arrears and following up with tenants per the company policy.
• Oversee the lease renewal program for appropriate retention rate.
• Works within house legal team to track status of rent payments.
• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
• Create purchase orders in Yardi.
• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• Perform other duties as needed.

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health
• Employer Paid Vision Plans
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%
• 12 paid Holidays
• 15 days of PTO
• 7 Sick days
• Employer Paid Life Insurance
• Flexible Spending Account
• Nationwide Pet Insurance
• Disability Insurance
• Laser Correction Discount
• Employee Discounts on appliances, apparel, and more