Counter/Will Call Associate

Counter Sales & Will Call Associates at Famous Supply provide superior customer service in person and over the phone, the Famous Way. This role helps contractor customers quickly get the materials they need so they can return to their jobs.

Requirements

• Deliver friendly, helpful customer service
• Understand customer needs and recommend appropriate products and solutions
• Process, schedule, and manage customer orders, open orders, and bids
• Pull and prepare orders from the warehouse for customers
• Ensure Will Call orders are fulfilled accurately and ready for pickup within 30 minutes
• Handle products with care to prevent damage
• Operate equipment such as an order picker (including at high heights) to retrieve items
• Assist customers at the counter and Will Call area efficiently
• Maintain clean, organized counter and Will Call areas

Benefits

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities