Customer Operations Technician
FarfetchPorto, Portugal
Posted September 4, 2025
Full Time
About the Company
Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world.
Job Description
Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey.
Requirements
- Customer-oriented mindset
- Take problems as growing opportunities
- Capable of working under pressure and achieve in the agreed deadlines
- Fluency in English (verbal and written)
- Knowledgeable of excel (can maintain complex spreadsheets)
- Knowledgeable of retail and finance concepts/ processes (plus)
- Fond of multicultural environments
Benefits
- Health insurance for the whole family
- Flexible working environment
- Well-being support and tools
- Extra days off
- Sabbatical program
- Days for community service
- Training opportunities
- Udemy access
- Flexible benefits program
- FARFETCH Equity plan