Customer Service Advisor (French Speaker)
FarfetchPorto, Portugal
Posted December 22, 2025
Full Time
About the Company
Farfetch is a leading global marketplace for luxury fashion, connecting customers worldwide with items from over 1,400 top brands. Offering a unique shopping experience across 50 countries, Farfetch provides unparalleled access to the world's most extensive selection of luxury goods. Its distinctive focus on innovation and personalization sets it apart in the industry.
Job Description
Farfetch is looking for a Customer Service Advisor (French Speaker) to work in a hybrid environment and be part of a well-motivated and growing team.
Requirements
- 1 year of customer service experience in a fashion environment
- Fluency in English and French
- Proficiency in IT systems, including customer service specific and windows packages
- Experience with written and listening skills
- Knowledge of fashion/fashion brands
Benefits
- Health insurance for the whole family
- Flexible working environment
- Well-being support and tools
- Extra days off
- Sabbatical program
- Days for community service
- Training opportunities
- Udemy access
