Member Support Representative (Credit Card Collections)
FARM BUREAU BANKSan Antonio, Texas, United States
Posted April 6, 2026
20 - 20
Full Time
About the Company
Farm Bureau Bank, FSB is a wholly‑owned subsidiary of FB BanCorp that provides a full suite of financial products tailored to Farm Bureau members across 44 states. Headquartered in Reno, Nevada, with an operations center in San Antonio, Texas, the bank offers competitively priced vehicle, equipment, and recreational loans—often with up to 100% financing—alongside FDIC‑insured deposit accounts and personal and business credit cards. Its focus on the agricultural community gives members exclusive access to specialized lending solutions and support for farm operations and small businesses. Farm Bureau Bank’s nationwide reach and member‑centric services set it apart in the financial services industry.
Job Description
Join the Farm Bureau Bank team as a Member Support Representative (Credit Card Collections) and enjoy competitive compensation and generous benefits. Handle incoming and outgoing telephone calls to customers to establish payment arrangements on past due credit card and installment loans.
Requirements
- High school diploma or GED
- One plus (1+) years experience in a credit card and/or consumer loan collection environment
- Two years experience in an office environment, preferably in a financial institution
Benefits
- Affordable Medical, Dental and Vision coverage
- Outstanding 401k – Employer match up to 5%
- Paid Volunteer Hours
- Accrued Paid Time Off (PTO) & Paid Holidays
- Life Insurance and Long-Term Disability (company paid)
- Continuing Education Opportunities
