Customer Service Sales Representative

We are looking for a licensed staff to work in an insurance agency, providing customer service, resolving problems, and performing marketing and sales duties.

Requirements

• Manage incoming calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits: follow up to insure resolution

Benefits

• Base Salary with Commissions
• Bonus Opportunities
• Weekends Off
• Holidays Off
• Career Development & Growth
• Hands-On Training