Technical Success Manager

FastSpring is seeking a Technical Success Manager to own long-term client relationships with technically sophisticated clients. The role requires a hands-on technical partner who can invest in fully understanding customers' business and integration, and maintain highly engaged customer relationships.

Requirements

• 3–5 years in a customer-facing technical role (TAM, TSM, or Sales Engineering)
• Proven ability to translate complex technical concepts to non-technical stakeholders
• Ability to investigate issues, problems or to test out suggestions independently
• Experience managing multiple projects or accounts simultaneously
• Experience building and working with data queries, pulling and analysing reports and data

Benefits

• Flexible work arrangement (remote working allowed)
• Opportunity to work with executive level leadership
• Chance to work with a global company with influence in over 200 countries