Operation Support Agent
FedEx Express EuropeBerlin, Germany •
Posted May 19, 2026
Full Time
About the Company
FedEx Express is one of the world's largest express transportation companies, committed to delivering outstanding experience to our customers.
Job Description
We have an exciting opportunity for you to join our team of Operation Support Agents, ensuring customers' urgent packages get to the right place, on time. Answering incoming calls and checking failed shipments deliveries or collections are key responsibilities.
Requirements
- Good communication and social skills
- Language skills german and english B1 or B2
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail
Benefits
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
