Technical Customer Support
Fedrigoni GroupVeneto, Italy
Posted December 19, 2025
Full Time
About the Company
Fedrigoni is a company that wants to reinvent the boundaries of what the industry can do, and is committed to innovation, sustainability, and growth.
Job Description
We're looking for a Technical Customer Support professional to provide technical support to customers and end-users, and to help drive innovation by suggesting current solutions' development. The role requires a high level of knowledge and experience of conversion, printing and application technology, as well as excellent problem-solving and communication skills.
Requirements
- High level of knowledge and experience of conversion, printing and application technology
- Production knowledge related to paper making process and general knowledge related to standard laboratory testing and R&D methods
- Excellent problem-solving skills
- Strong organization and communication skills
- Accountability, engagement, and high motivation at work
- Ability to work under pressure
- High insight of the market and competitor benchmarking
- Ability to build customer loyalty and foster a customer-centric team environment
- Fluency in Italian and English