Service Advisor
Feldman AutomotiveMichigan, United States • Athens, Ohio, United States
Posted October 20, 2025
Full Time
About the Company
Feldman Automotive is a multi‑brand automotive dealership group operating 20 locations across Michigan and Ohio, offering new, used, and certified pre‑owned vehicle sales, comprehensive service and maintenance, and RV rental services through its Mark Wahlberg Airstream RV partnership.
Job Description
Feldman Automotive & Mark Wahlberg Automotive is seeking a proactive Customer Service Advisor to join their growing team. The role offers opportunities for advancement in a fast-paced, professional environment with a focus on customer satisfaction. Responsibilities include greeting customers, managing service requests, advising customers, and maintaining a clean workspace. Benefits include medical, dental, and vision insurance.
Requirements
- Greet customers and provide them with a warm welcome
- Listen actively to customer concerns and needs
- Schedule appointments and manage service requests
- Prepare service orders and ensure accurate billing
- Follow up with customers to ensure satisfaction
- Maintain a clean and organized service area
- Proficient in basic computer skills
Benefits
- Medical
- Dental
- Vision
- Short and Long-term disability
- AD&D and Life Insurance
- Paid Time Off
- 401k