Operations Administrative Assistant

Fence Outlet is seeking an Operations Administrative Assistant to assist the General Manager in developing and executing sales strategies to support business goals and objectives. The successful candidate will have exceptional organizational skills, strong communication skills, and the ability to work well under pressure in a fast-paced environment.

Requirements

• Answer phones and transfer to appropriate staff member
• Enter new customer information into system
• Update and maintain databases such as mailing lists, contact lists & client information
• Scan, sort & distribute incoming/outgoing permits
• Apply for permits online and by dropping off at respective municipality
• Receive permits online and by picking up at respective municipality
• Assist with making appointments and confirming customer installations
• Assist with creating packing lists for installers
• Assist with conducting call backs to customers to confirm needs as install questions arise and assist customers with their selection of fence and fence materials
• Schedule final inspections on all completed installations
• Responsible for the timely transfer of install paperwork to the office
• Work independently with minimal supervision within a schedule keeping set appointment times with customers
• Support the General Manager as necessary through requested work and delegated tasks
• Effectively manage the flow of paperwork throughout the process ensuring the process is completed in a timely manner
• Follow up with customers as needed
• Document all call information according to standard operating procedures
• Use sound professional judgment while representing the company

Benefits

• 10 Paid Time Off days after 90 days of employment
• Health, Dental and Vision insurance offered the first of the month following 60 days of employment
• Eligibility to participate in the 401(k) plan after 90 days of employment