Sales Support Representative-Residential Trade

Ferguson is hiring Sales Support Representatives to support customers, solve problems, and learn the business from the ground up. The role involves working with Sales associates, ensuring personalized customer service, and coordinating deliveries. The ideal candidate has 0-3 years of sales and/or customer service experience, with experience in plumbing, HVAC, or other trades a plus.

Requirements

• Work together with Sales associates to support customer needs
• Ensure delivery of personalized customer service
• Coordinate deliveries on behalf of customers
• Answer sales calls for general information and address customer concerns
• Ability to use CRM system and phone system

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match