Toll Operations Analyst

The Toll Operations Analyst works with department stakeholders to monitor and optimize system performance/features, provide operational support, review data to support business decisions. The role also assists the Toll Operations Manager with monitoring and supporting day to day operations of the Back Office systems to ensure on time and accurate billing of toll transactions; accurate reconciliation of all revenue; accurate reporting of revenue and traffic; build customer profiles for boosting collections; identify improvements in Toll Collection processes.

Requirements

• Bachelor’s degree in computer science, Data Science, Industrial Management or a related field
• 3+ years’ experience in the field of business analysis, project management is preferred.
• 2+ years’ experience in the toll industry is highly preferred, but not required.
• Project/Program Management or experience with coordination of multiple teams in a technology systems environment

Benefits

• Paid Time Off
• Matching 401(k) program