Join Festo Corp in revolutionizing the industrial automation and robotics industry with our innovative motion control and advanced mechatronic products and systems.
Requirements
- Provide technical advice and support to sales, distribution partners, and customers regarding specific applications and production processes within industry segments.
- Create technical content for marketing activities, including application or video tutorials.
- Engage with external control groups in public platforms to stay updated on market trends.
- Develop and foster relationships with controls engineers at customer organizations.
- Maintain regular communication with other MAEs and Technical Support colleagues across North America (Canada, United States, and Mexico) to share product and application information.
- Onsite customer support for prototype startups in order to do “proof of concept”, good working knowledge of third-party PLC software, network configuration and device integration coverage including product sizing and selection.
- Establish and maintain a repository of common software applications and libraries to streamline the commissioning process for customer applications.
- Gather customer feedback on product and solution usage and relay it to Product Management for future development.
- Collaborate closely with the Technical Support department to provide timely solutions for technical support tickets.
- Evaluate the technical and commercial feasibility of proposals based on comprehensive technical and application knowledge.
- Discuss technical proposals, including controls and electromechanical products and solutions to optimize machine performance with a strong focus to increase component sales.
- Contribute to discussions on machine concepts to optimize the design of automated machinery, defining specifications and concepts.
- Provide support on matters related to norms and regulations.
- Identify and secure projects based on exceptional application, automation, and sector competence.
- Share knowledge with Business Drivers to promote the adoption of solutions.
Benefits
- Retirement Plan
- 401k Matching
- Generous Paid Time Off
- Tuition Reimbursement
