Tech Support Engineer

Fever is a tech platform for culture and live entertainment that aims to democratize access to culture and entertainment. They are looking for a Tech Support Engineer to be the first point of contact for platform incidents and work closely with engineering, product, and QA teams to ensure smooth operations.

Requirements

• Experience in technical support or troubleshooting roles
• Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Kibana,...)
• Knowledge of APIs, services, and client-server architecture
• Understanding of incident management, triage, and escalation
• Proficiency in English for clear communication

Benefits

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly anywhere in Spain
• Relocation package for international candidates
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English Lessons
• Gympass Membership
• Possibility to receive in advance part of your salary by Payflow
• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.