Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers.
Requirements
- Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures.
- Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills.
- Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction.
- Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing.
- Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records.
- Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges.
- Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment.
- Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team.
- Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education.
Benefits
- Health, Dental, Vision, Long Term and Short-Term Disability Policies
- Life Insurance (Company paid and optional voluntary)
- Aflac plans
- 401(k) with a company match