Universal Banker
Fidelity BankWichita, Kansas, United States
Posted April 3, 2026
Full Time
About the Company
Fidelity Bank is a full‑service community bank headquartered in Atlanta, part of Fidelity Southern Corporation, with a network of 65 branches across Georgia, Northern and Central Florida. The bank specializes in retail and commercial banking, mortgage origination, wealth management, SBA and construction lending, and indirect automobile financing, leveraging in‑house processing, underwriting, and closing to deliver fast, personalized service. Fidelity’s “Golden Rule” commitment to customer service and its status as a top mortgage lender in the Southeast and Mid‑Atlantic set it apart in a competitive market. As an equal‑opportunity, FDIC‑insured institution that values diversity and inclusion, Fidelity Bank offers a supportive culture for employees seeking growth in a community‑focused financial environment.
Job Description
The Universal Banker is the face of Fidelity to our customers, building relationships and delivering an exceptional experience through outstanding customer service, product referrals, and sales opportunities.
Requirements
- Providing outstanding customer service
- Referring products that provide a better banking experience for our customers
- Demonstrating knowledge of Fidelity's products and services
- Seeking sales opportunities through customer relationships and conversations
- Recommending Bank products and services to customers
- Approaching, greeting and welcoming customers into the branch
- Establishing relationships while understanding customers' needs
- Fostering teamwork across all areas of the Bank
- Engaging customers and delivering an exceptional customer experience
- Maintaining strict standards of confidentiality
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan