Consumer Contact Center Professional I
Fifth Third BankCincinnati, Ohio, United States
Posted March 25, 2026
Full Time
About the Company
Fifth Third understands the importance of recognizing employees for their role in improving the lives of customers, communities, and each other.
Job Description
Handles telephone calls providing outstanding customer service, educates customers about Bank products and services, and up sells and cross-sells other products based on the customer's needs.
Requirements
- High school education or equivalent
- Must be able to perform data entry and basic computer skills
- Excellent customer service skills and the ability to articulate and explain information clearly
- Previous customer service or call center experience preferred
- Good problem solving skills
Benefits
- Comprehensive benefits
- Differentiated compensation offerings
- Generous Paid Time Off
- 401k Matching
- Retirement Plan