Figma is growing its team of passionate creatives and builders to make design accessible to all. The company is looking for an Operations Program Manager to lead complex, cross-functional programs that improve the scalability, efficiency, and quality of Product Support.
Requirements
- Proven ability to lead complex programs as a Program Manager or similar role, with clear ownership from start to finish
- Experience working with Customer Support, Product Support, or Customer Operations teams
- Comfort partnering with technical teams and operating across both operational and technical problem spaces
- Strong communication and influencing skills, with the ability to drive alignment without direct authority
- A high-ownership mindset, strong attention to detail, and comfort navigating ambiguity in fast-paced environments
Benefits
- Health, dental & vision
- Retirement with company contribution
- Parental leave & reproductive or family planning support
- Mental health & wellness benefits
- Generous PTO
- Company recharge days
- A learning & development stipend
- A work from home stipend
- Cell phone reimbursement
- Equity to employees
- Sales incentive pay for most sales roles
- An annual bonus plan for eligible non-sales roles