FIGS is seeking a Part-Time Embroidery Retail Associate to manage embroidery operations at our Upper East Side Community Hub.

Requirements

Read, interpret, and complete embroidery orders accurately.
Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging).
Track and communicate order status with the retail team.
Inspect merchandise against order specs; perform adjustments or repairs as needed.
Steam and prepare garments for customers.
Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time.
Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers.
Train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service.
Perform minor machine repairs, cleaning, and oiling to ensure optimal operation.
Keep the work area clean and organized.
Manage embroidery supplies, storage, and assist with inventory checks.
Assist store leadership with non-embroidery tasks, including sales, and operations.

Benefits

FIGS is seeking a Part-Time Embroidery Retail Associate to manage embroidery operations at our Upper East Side Community Hub.

Read, interpret, and complete embroidery orders accurately.
Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging).
Track and communicate order status with the retail team.
Inspect merchandise against order specs; perform adjustments or repairs as needed.
Steam and prepare garments for customers.
Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time.
Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers.
Train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service.
Perform minor machine repairs, cleaning, and oiling to ensure optimal operation.
Keep the work area clean and organized.
Manage embroidery supplies, storage, and assist with inventory checks.
Assist store leadership with non-embroidery tasks, including sales, and operations.