Technical Support (Email Specialist)

Filevine is forging the future of legal work with cloud-based workflow tools. We're looking for a Technical Support (Email Specialist) to provide world-class support to our customers.

Requirements

• Previous technical support/chat support experience preferred
• Prior experience in high-volume environment
• Professional presence in customer-facing settings
• Excellent written and verbal communication
• A high technical aptitude
• Receptive to feedback
• Hungry to help customers, learn and to provide excellent service

Benefits

• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Centrally located open office building in Sugar House
• Top-of-the-line company swag