Guest Services Agent
Filinvest GroupAklan, Philippines
Posted January 7, 2026
Full Time
About the Company
Filinvest Development Corp., part of the Filinvest Group, is a diversified Philippine conglomerate with a long track record of stability and growth. The company’s core businesses span real estate development and leasing, banking and financial services, hospitality, and power generation, alongside strategic investments in infrastructure, airports, and agriculture. Leveraging its deep industry expertise and strong capital base, Filinvest delivers integrated solutions that support national economic development while maintaining high standards of sustainability and profitability. Its distinctive value lies in combining long‑term vision with operational excellence, positioning the firm as a trusted partner for investors, developers, and communities across the Philippines.
Job Description
The Guest Services Agent provides personalized service to guests, ensures guest satisfaction, and contributes to optimizing room sales. The position is responsible for facilitating check-in and check-out of VIP guests, coordinating with various departments, and maintaining accurate guest information.
Requirements
- Bachelors Degree in Hospitality Management, Tourism, or any related field
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and a genuine passion for guest service
- Professional, courteous, and confident demeanor
- Ability to multitask and remain calm under pressure
- Knowledge of front office systems or hotel operations is an advantage