Operations Associate - Special Accounts
Filinvest GroupMandaluyong, Philippines
Posted January 13, 2026
Full Time
About the Company
Filinvest Development Corp., part of the Filinvest Group, is a diversified Philippine conglomerate with a long track record of stability and growth. The company’s core businesses span real estate development and leasing, banking and financial services, hospitality, and power generation, alongside strategic investments in infrastructure, airports, and agriculture. Leveraging its deep industry expertise and strong capital base, Filinvest delivers integrated solutions that support national economic development while maintaining high standards of sustainability and profitability. Its distinctive value lies in combining long‑term vision with operational excellence, positioning the firm as a trusted partner for investors, developers, and communities across the Philippines.
Job Description
Ensures exceptional customer service for valued clients and escalated accounts through daily coordination and issue resolution. Monitors progress and provides feedback to team lead.
Requirements
- Minimum of 2 years experience in customer service
- BPO experience an advantage
- Strong complaint-handling and problem-solving skills
- Excellent written and verbal communication skills
- High potential for future supervisory or leadership roles
- Demonstrates maturity, professionalism, and discretion