Senior Collection Analyst

We are looking for a Senior Collection Analyst to identify continuous improvements and implement best solutions for collection operations in a dynamic fast-paced environment.

Requirements

• Daily review of key Collection indicators and provide highlights to Collection Director
• Perform regular analysis on agent productivity metrics
• Develop understanding of Collection process to address related issues
• Conduct in-depth analysis on Collection portfolio and provide recommendations for improvement
• Perform monthly inventory planning to ensure Collection capacity is sufficient
• Provide assistance for Collection managers on Collection tools and system support
• Actively participate in Collection system enhancement