Fire Mountain Gems & Beads is the premier catalog and ecommerce direct‑marketing provider in the jewelry supply sector, offering an extensive inventory of over 120,000 beading and jewelry‑making items to merchants, designers, and artists. With more than four decades of industry experience and a dedicated team of nearly 400 employees, the company combines a deep commitment to customer service with a comprehensive suite of marketing and IT solutions—including SEO, PPC, web analytics, email marketing, graphic design, and photography—to help creative professionals grow their businesses. Based in Grants Pass, Oregon, the company leverages its picturesque location and community‑focused culture to foster collaboration and innovation among its workforce. Fire Mountain Gems & Beads distinguishes itself through its blend of product excellence, personalized support, and a mission to create magical experiences for customers, employees, and suppliers alike.
Open Positions
Customer Service Representative
1+ years of customer service experience, clear communication skills, and ability to multitask