Customer Service Representative

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and will play a key role in ensuring a positive experience for our customers.

Requirements

• 1+ years of customer service experience; office, hospitality, retail, etc.
• Clear and concise oral and written communication skills, including the ability to ask qualifying questions to resolve issues
• Courteous and professional in external and internal communication
• Ability to follow call guidelines while maintaining a friendly professionalism; empathetic to customers’ needs
• Computer and keyboarding skills sufficient to record information from the customer in an accurate and efficient manner
• Ability to multitask, prioritize, and manage time effectively
• Bilingual in English and Spanish is a plus, but not required

Benefits

• On-site parking
• Temperature-controlled office environment
• Monthly Company meeting
• Weekly Departmental meeting
• Overtime and weekend work flexibility