Call Center CSR III- Customer Service Specialist
First Financial Bank TexasAbilene, Texas, United States
Posted February 25, 2026
Full Time
About the Company
First Financial Bank is an award-winning financial institution that offers a dynamic work environment and opportunities for growth and development.
Job Description
As a Call Center CSR III-Customer Service Specialist at First Financial Bank, you will be responsible for providing excellent customer service through active listening and resolving issues on the first call. You will work in a collaborative environment, interacting with people from all walks of life, and have the opportunity to grow as a Customer Service Specialist. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Every interaction is an opportunity for you to use your problem solving and relationship building skills to answer customer questions.
Requirements
- Two years of consistent customer service experience, preferably in financial services
- Six months of Call Center experience is desirable
- High School diploma or GED
- Excellent written / verbal communication and customer service skills
- Proficiency in Windows based applications as well as internet browsers, mobile devices, basic computer hardware
- Ability to meet training standards
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
