Technical Account Manager
First FocusMelbourne, Victoria, Australia
Posted February 26, 2026
100000 - 140000 AUD
Full Time
About the Company
First Focus is Australia's best mid-market Managed Service Provider.
Job Description
Technical Account Manager at First Focus, responsible for managing client relationships, providing strategic and technical advice, and driving business outcomes.
Requirements
- Experience as a Technical Account Manager, IT Consultant or similar role in an MSP or complex multi-client environment
- Strong technical foundation across infrastructure, cloud, security and modern workplace
- Confident communicator with senior stakeholders and C-suite executives
- Solid commercial awareness, comfortable discussing budgets, value and long-term planning
Benefits
- Competitive salary package including up to $140,000
- Free access to Uprise, 1:1 coaching with qualified psychologists or counsellors
- Flexible working for work-life balance
- 10 paid study days per year, exam fees paid, pay rises for certifications
- Weekly internal training and access to our learning library
- FastTrack mentoring program
- MAD Council, focusing on equality, charity and the environment
- Tesla company car option
- Regular social events and a genuinely great team culture