SBA Servicing Specialist I - General Servicing

As the Small Business Administration (SBA) Servicing Specialist I – General Servicing, you will work with system-related functions required to support the Small Business Lending departments servicing and processing operations. Your duties will include all aspects of portfolio management as it relates to the proper payment, maintenance, onboarding and administration of the loan. You will also be responsible for handling service requests, or assisting in transferring requests to the appropriate department, depending on the nature of the service request.

Requirements

• A minimum of one year of experience in banking or financial services operations required
• A minimum of one year of experience in commercial/SBA lending preferred
• Working knowledge of PCFS – Loan Manager and nCino, preferred
• Understanding of basic accounting principles and terms
• Proficient in Microsoft Office and ability to use and navigate databases
• Ability to interact positively and effectively with all levels of employees, management, and third parties
• Excellent written and verbal communication skills
• Demonstrated ability to complete work in a timely, efficient manner with impeccable accuracy
• Ability to master new skills and tasks quickly

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Generous Match
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually
• Eleven Paid Holidays
• Paid Volunteer Time
• Annual First Internet Bank-branded merchandise allowance