The Teller will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch, delivering outstanding client service and developing and maintaining client relationships.
Requirements
- Provides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
- Answers clients’ questions in person and over the telephone.
- Processes additional transactions as needed, including preparing currency transaction reports.
- Identifies basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
- Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.
- Processes consumer credit card applications.
- Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
- Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
- Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.
- Enhances job knowledge by attending training sessions.
- Contributes to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
- Demonstrates basic product knowledge and proficiency with client-facing systems.
- Completes work accurately with minimal errors.
- Participates in volunteer activities.
Benefits
- Generous Paid Time Off (PTO) in addition to paid federal holidays.
- Child Care Assistance Program for eligible dependent(s).
- Exercise reimbursement program for employees.